Privacy Policy

1. Our Zero-Access Vault Architecture

This is not a policy choice, it is an architectural reality. Secure Estate Vault files are static HTML files. They contain no server-side code, no API calls to our systems, and no mechanism to transmit data. Your vault data exists only on your device and in the encrypted file you save.

2. What We Collect

When you purchase Secure Estate Vault or use our website, we may collect the following information:

• Purchase information: Your name, email address, and billing details, collected by Stripe at the time of purchase. We receive a purchase confirmation from Stripe but do not store your full payment card details.
• Email address: Used to deliver your download link and send purchase-related communications. You may opt out of non-transactional emails at any time.
• Website usage data: Pages visited, time on site, referral source, browser type, and general location (country/region level). Collected via cookies and analytics tools. See Section 3.
• Customer support communications: If you contact us by email, we retain that correspondence to resolve your inquiry.

We do not collect: Your vault contents, your master password, your account credentials, or any information entered into the Secure Estate Vault application files.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies. When you first visit, you are presented with a cookie consent banner. You may accept all cookies or decline non-essential cookies.

You can withdraw your cookie consent at any time by clearing your browser cookies and revisiting our site. You can also control cookies through your browser settings.

Note: The Secure Estate Vault application files themselves do not use cookies. The cookie notice above applies only to our marketing website (securestatevault.com).

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process your purchase and deliver your download
• To send purchase confirmations and download links
• To provide customer support when you contact us
• To understand website traffic and improve our marketing (analytics cookies, with consent)
• To measure advertising effectiveness (marketing cookies, with consent)
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your information to build advertising profiles for other platforms beyond standard analytics and conversion tracking on our own site.

5. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: Payment processing. Stripe processes your payment information directly and is subject to its own privacy policy. We do not store your full card details. (Stripe Privacy Policy)
• Squarespace: Our website hosting platform. Subject to Squarespace's privacy policy.
• Google Analytics: Website analytics (with consent only). Google may process anonymized usage data. You can opt out via Google's opt-out tools.
• Email delivery provider: Used to send purchase confirmation and download emails.

These third parties are contractually required to protect your data and may only use it for the purposes we specify.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. You do not need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.

To exercise any of these rights, contact us at hello@securestatevault.com. We will respond within 45 days as required by law.

7. Data Retention

We retain your email address and purchase records for as long as necessary to provide customer support, comply with legal obligations, and resolve disputes. You may request deletion of your personal information at any time by contacting hello@securestatevault.com.

Analytics data collected via cookies is retained according to the third-party provider's policies (typically 26 months for Google Analytics).

8. Children's Privacy

Secure Estate Vault is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@securestatevault.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated via email to customers who have provided their address. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions, data requests, or concerns, contact us at:

General: hello@securestatevault.com
Response time: Within 2 business days for general inquiries; within 45 days for formal CCPA requests.